Terms & Conditions
Last updated: 31.12.2024
Scope and General Information
These Terms & Conditions apply to all orders placed via the online shop https://aandhluxe.com by consumers and, if applicable, by legal entities. By placing an order with us, you agree to be bound by these terms. The contract is concluded with A&H Luxe, whose details are set out in the Imprint.
Products and Descriptions
We offer products as described on our website. While we strive for accuracy, minor deviations in color, size, or design may occur.
All product descriptions, images, and specifications are subject to change without prior notice.
Order Process and Contract Formation
When you place an order, you will receive an automated acknowledgment confirming receipt of your order. This does not constitute a contractual acceptance.
A binding contract is formed only when you receive our order confirmation, either via email or within your customer account.
Prices and Payment
- Prices are quoted in Swiss francs (CHF) and include the applicable VAT, unless otherwise stated.
- Shipping costs and any additional fees will be calculated and displayed at checkout.
- We accept the following payment methods:
- Payment is due immediately upon placing the order.
Shipping, Delivery, and Risk Transfer
- Delivery is made to the address specified by you during the order process.
- Estimated delivery times are provided for your convenience but cannot be guaranteed.
- Risk and title transfer to the customer occur upon successful delivery of the goods.
Right of Withdrawal (Cancellation Policy)
- You have the right to cancel your order within 14 days of receiving the goods without stating any reason.
- To exercise your right of withdrawal, please contact us at a.and.h.luxe@gmail.com and follow the return instructions provided by our customer service.
- The costs of returning the goods are borne by us.
- The right of withdrawal does not apply to products that are custom-made or personalized.
Warranty and Liability
- We guarantee that the products conform to the agreed description. In case of defects, you are entitled to request repair or replacement.
- Our liability for damages is limited to the foreseeable, typical damage in compliance with applicable law.
- We are not liable for any indirect, incidental, or consequential damages.
Data Protection and Privacy
- We process your personal data in accordance with the applicable data protection regulations.
- For detailed information on how we handle your personal data, please refer to our Privacy Policy link will be published.
Intellectual Property Rights
- All content, including text, graphics, logos, images, and software, is the property of A&H Luxe or its suppliers and is protected by Swiss and international copyright laws.
- Unauthorized use or reproduction of any materials is prohibited.
Applicable Law and Jurisdiction
- These terms and the contract between you and A&H Luxe are governed by Swiss law.
- If legally permissible, the place of jurisdiction is Zurich, Switzerland.
- In cases involving consumers, mandatory provisions of consumer protection law remain unaffected.
Final Provisions
- Should any provision of these Terms & Conditions be invalid or unenforceable, the remaining provisions will remain in effect.
- Changes to these Terms & Conditions will be communicated via our website and, where appropriate, via email.
Contact for Questions
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
A&H Luxe
Email: a.and.h.luxe@gmail.com
Telephone: +41 78 654 26 91